B2B Telemarketing & Telesales, CRM & Database Systems, Dynamic Web Design

Teletasks - Modular Training

Within many telemarketing environments, call scripting is seen as the way to ensure performance.

However, attempting to define a call in such a linear way is always difficult, and it is usually impossible to avoid sounding scripted.

Salespoint Teletasks offer an approach that is more flexable - without loosing focus. By analysing the call purpose, we can promote a conversational approach whilst ensuring that specific information is both imparted and requested.

Supported by graphical call-flow structures and examples, training is simplified so that new staff are able to begin almost immediately, developing their company knowledge as they progress through to more complicated calls.

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