Case Studies

Salespoint B2B Telemarketing Software

Business to Business Software

Easy-to-use

Designed to reflect your marketing processes.

Personalised Bulk Mailing

Personalised Bulk eMailing

Integrates with VIEWiT for Field Sales

Salespoint Case Study : Manufacturing Telemarketing and Telesales

Salespoint were contacted by the UK's largest manufacturer of paper and plastic bags to help them bring their telemarketing and telesales in-house. We performed an analysis of their market requirements and made bespoke changes to our telemarketing software to tailor it to their exact requirement.

We also linked into their existing production and accounts databases to present relevant order history information to their telesales team - so they could see this key information all on the same clear, easy to use telemarketing screens.

As their telemarketing team grew, they established user groups for different market sectors and were able to target different sets of data to different users - ensuring that each market sector was served by the best people for it.

With access to summary and detail call reports for both groups and individuals, they were abe to manage their staff effectively and ensure that performance and results remained consistently high.

Salespoint Telemarketing Software and Telesales Software

Salespoint has developed telemarketing and CRM software for many types of business. While the same basic approaches and functionality are core to all, we now offer several important variations:

• Telemarketing and Telesales Software - Case Study
• Customer Relationship Management (CRM) Software - Case Study
• Telemarketing Software for Client Projects - Case Study
• Single User / Small User Telemarketing Software - Case Study

Field Sales Staff?

Salespoint Telemarketing Software and CRM software integrates with Salespoint VIEWiT Online Telemarketing Software to provide live access for your field sales staff across the internet.

Click here for more information about VIEWiT
 

Specific requirement for your business?

If you have specific requirements, we can also develop additional screens and functions designed exactly for you, to efficiently track and report on the information important to your business.

And we can link with other data - for example, showing key accounts information within the telemarketing screen.